Improve customer experience and drive conversion

Every time a customer searches on your site, they give your business valuable information about what they’re looking for. With Elastic’s built-in search analytics, powerful visualizations, and easy-to-use UI-driven tuning tools, merchandisers can add synonyms and curations or adjust field weights and recall to improve your product mix, optimize search relevancy, and boost sales.

Personalize search and reduce friction for customers. Display relevant and popular items, store location, or in-store pickup according to segment and location when you link search data to user profiles, geography, and real-time customer data. Take advantage of easy to use search APIs or build complex queries using Elasticsearch DSL query language for advanced personalization.

Take advantage of time-saving tools to index your data to reflect real-time product availability. The native web crawler and flexible APIs help you paint a complete inventory picture for customers and analyze trends that help color purchasing decisions.

Get started quickly with Search UI, a framework with prebuilt components like filtering, faceting, autosuggest, and category pages. Integrate machine learning-powered personalization and semantic search. Get fast, flexible ingestion across all of your data, including your Elasticsearch data, with plenty of native integrations regardless of product catalog size or data format.

Rest easy during seasonal shopping spikes with Elastic’s modern, scalable infrastructure. Keep availability high and exceed performance goals with cluster and geographic redundancy and autoscaling. Use your preferred cloud provider (and keep data close with 50+ cloud regions and counting) or host it yourself. With resource-based pricing, you only pay for the resources you use.

Integrate Elastic with generative AI to build innovative ecommerce experiences. Use your proprietary data to personalize answers and recommendations that precisely address customer and product details, while maintaining document-level security and keeping costs low.

A 5% revenue improvement by year 3 and a 25% total cost of ownership reduction are just a few benefits our customers realized in a commissioned study by Forrester Consulting. Learn how your organization can improve its profitability and productivity with Elastic.