IMPORTANT: No additional bug fixes or documentation updates will be released for this version. For the latest information, see the current release documentation.
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Elastic Docs ›Kibana Guide [8.1] ›Maps

Troubleshoot Maps

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Troubleshoot Maps

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Use the information in this section to inspect Elasticsearch requests and find solutions to common problems.

Inspect Elasticsearch requests

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Maps uses the Elasticsearch search API to get documents and aggregation results from Elasticsearch. To troubleshoot these requests, open the Inspector, which shows the most recent requests for each layer. You can switch between different requests using the Request dropdown.

inspector

Solutions to common problems

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Data view not listed when adding layer

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  • Verify your geospatial data is correctly mapped as geo_point or geo_shape.

    • Run GET myIndexName/_field_caps?fields=myGeoFieldName in Console, replacing myIndexName and myGeoFieldName with your index and geospatial field name.
    • Ensure response specifies type as geo_point or geo_shape.

  • Verify your geospatial data is correctly mapped in your data view.

    • Open your data view in Stack Management.
    • Ensure your geospatial field type is geo_point or geo_shape.
    • Ensure your geospatial field is searchable and aggregatable.
    • If your geospatial field type does not match your Elasticsearch mapping, click the Refresh button to refresh the field list from Elasticsearch.
  • Data views with thousands of fields can exceed the default maximum payload size. Increase server.maxPayload for large data views.

Features are not displayed

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  • Use Inspector to view Elasticsearch responses. Ensure the response is not empty.

  • Ensure geometry uses the correct latitude and longitude ordering.

    • Geo-points expressed as strings are ordered as "latitude,longitude". Geo-points expressed as arrays are ordered as the reverse: [longitude, latitude].
    • Geo-shapes expressed as geojson provide coordinates as [longitude, latitude].
  • Ensure fill color and border color are distinguishable from map tiles. It’s hard to see white features on a white background.

Elastic Maps Service basemaps are not displayed

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Maps uses tile and vector data from Elastic Maps Service by default. See Connect to Elastic Maps Service for more info.

Custom tiles are not displayed

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  • When using a custom tile service, ensure your tile server has configured Cross-Origin Resource Sharing (CORS) so tile requests from your Kibana domain have permission to access your tile server domain.
  • Ensure custom vector and tile services have the required coordinate system. Vector data must use EPSG:4326 and tiles must use EPSG:3857.
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