IMPORTANT: No additional bug fixes or documentation updates will be released for this version. For the latest information, see the current release documentation.
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Elastic Docs ›Elastic Security Solution [8.4] ›Investigate

Cases

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Cases

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Collect and share information about security issues by opening a case in Elastic Security. Cases allow you to track key investigation details, collect alerts in a central location, and more. The Elastic Security UI provides several ways to create and manage cases. Alternatively, you can use the Cases API to perform the same tasks.

You can also send cases to these external systems by configuring external connectors:

  • ServiceNow ITSM
  • ServiceNow SecOps
  • Jira (including Jira Service Desk)
  • IBM Resilient
  • Swimlane
  • Webhook - Case Management
Case UI Home

From Elastic Security, you cannot access cases created in Observability or Stack Management.

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