Remote File Copy via TeamViewer

## Triage and analysis

### Investigating Remote File Copy via TeamViewer

Attackers commonly transfer tooling or malware from external systems into a compromised environment using the command
and control channel. However, they can also abuse legitimate utilities to drop these files.

TeamViewer is a remote access and remote control tool used by helpdesks and system administrators to perform various
support activities. It is also frequently used by attackers and scammers to deploy malware interactively and other
malicious activities. This rule looks for the TeamViewer process creating files with suspicious extensions.

#### Possible investigation steps

- Investigate the process execution chain (parent process tree) for unknown processes. Examine their executable files
for prevalence, whether they are located in expected locations, and if they are signed with valid digital signatures.
- Contact the user to gather information about who and why was conducting the remote access.
- Investigate other alerts associated with the user/host during the past 48 hours.
- Check whether the company uses TeamViewer for the support activities and if there is a support ticket related to this
access.
- Retrieve the file and determine if it is malicious:
  - Use a private sandboxed malware analysis system to perform analysis.
    - Observe and collect information about the following activities:
      - Attempts to contact external domains and addresses.
      - File and registry access, modification, and creation activities.
      - Service creation and launch activities.
      - Scheduled task creation.
  - Use the PowerShell Get-FileHash cmdlet to get the files' SHA-256 hash values.
    - Search for the existence and reputation of the hashes in resources like VirusTotal, Hybrid-Analysis, CISCO Talos, Any.run, etc.

### False positive analysis

- This mechanism can be used legitimately. Analysts can dismiss the alert if the company relies on TeamViewer to conduct
remote access and the triage has not identified suspicious or malicious files.

### Response and remediation

- Initiate the incident response process based on the outcome of the triage.
- Isolate the involved host to prevent further post-compromise behavior.
- If the triage identified malware, search the environment for additional compromised hosts.
  - Implement temporary network rules, procedures, and segmentation to contain the malware.
  - Stop suspicious processes.
  - Immediately block the identified indicators of compromise (IoCs).
  - Inspect the affected systems for additional malware backdoors like reverse shells, reverse proxies, or droppers that
  attackers could use to reinfect the system.
- Remove and block malicious artifacts identified during triage.
- Run a full antimalware scan. This may reveal additional artifacts left in the system, persistence mechanisms, and
malware components.
- Investigate credential exposure on systems compromised or used by the attacker to ensure all compromised accounts are
identified. Reset passwords for these accounts and other potentially compromised credentials, such as email, business
systems, and web services.
- Using the incident response data, update logging and audit policies to improve the mean time to detect (MTTD) and the
mean time to respond (MTTR).