Connecting Jira Server

Atlassian Jira is an issue tracking product that provides bug tracking, workflow automation, and agile project management tools for teams of all sizes. The Jira Server connector provided with Workplace Search automatically captures, syncs and indexes the following items:

Step 1. From the Workplace Search administrative dashboard’s Sources area, locate Jira Server and click Configure. You are presented with a Public Key and a Consumer Key. Copy these keys and keep them handy, as we’ll need them in just a second.

Step 2. Head to the Jira Server administrative console and log in.

Step 3. Click the Gear in the top right corner and select Applications:

Figure 59. Connecting Jira

Step 4. Locate Application Links in the sidebar menu.

Provide the host for your Workplace Search deployment.

This varies with the user interface you are using to manage Enterprise Search. Enterprise Search in Kibana will use your Kibana host and standalone Enterprise Search will use the Enterprise Search host. See user interfaces for details on each UI.

If you are using standalone Enterprise Search, you will use your Enterprise Search host.

Standalone Enterprise Search Examples:

# Deployment using a custom domain name
https://www.example.com

# Deployment using a default Elastic Cloud domain name
https://c3397e558e404195a982cb68e84fbb42.ent-search.us-east-1.aws.found.io:443

# Unsecured local development environment
http://localhost:3002

If you are using Enterprise Search in Kibana, you will use your Kibana host. This is the same host you set in kibana.external_url in your enterprise-search.yml.

Enterprise Search in Kibana Examples:

# Deployment using a custom domain name for Kibana
https://www.example.com

# Deployment using a default Elastic Cloud domain name for Kibana
https://c3397e558e404195a982cb68e84fbb42.kb.us-east-1.aws.found.io:443

# Unsecured local Kibana environment
http://localhost:5601

Once you have set the host click Create new link:

Figure 60. Connecting Jira

Step 5. Confirm the link, and proceed. A modal appears. Provide the information accordingly:

Figure 61. Connecting Jira

Click Continue.

Step 6. A final modal appears:

Figure 62. Connecting Jira

Click Continue.

Step 7. Back to the Workplace Search administrative dashboard, enter the appropriate Jira Server Base URI. Do not include a trailing slash.

Step 8. Save the configuration. Voilà! The Jira Server connector is now configured, and ready to be used to synchronize content. In order to capture data, you must now connect a Jira Server instance with the adequate authentication credentials.

Once the Jira Server connector has been configured, you may connect a Jira Server instance to your organization.

Step 1. Head to your organization’s Workplace Search administrative dashboard, and locate the Sources tab.

Step 2. Click Add a new source.

Step 3. Select Jira Server in the Configured Sources list, and follow the Jira Server authentication flow as presented.

Step 4. Upon the successful authentication flow, you will be redirected to Workplace Search.

Jira Server content will now be captured and will be ready for search gradually as it is synced. Once successfully configured and connected, the Jira Server synchronization automatically occurs every 2 hours.