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Telecomunicaciones
AI generativa para telecomunicaciones La AI generativa presenta una oportunidad para que las organizaciones de telecomunicaciones impulsen experiencias de clientes y empleados impulsadas por la AI. Explora cómo las organizaciones de telecomunicaciones pueden aprovechar la AI generativa y cómo empezar.
Derriba los silos de datos comerciales y de redes
Reimagina las telecomunicaciones con visibilidad unificada Los proveedores líderes en telecomunicaciones de todo el mundo confían en Elastic para ampliar su presencia de servicios digitales gracias a que los ayuda a brindar experiencias de telecomunicación de la próxima generación. Con soluciones comprobadas desarrolladas a partir de una única plataforma de inteligencia de búsqueda, Elastic proporciona información procesable de redes, sistemas de soporte y comportamiento de los clientes que se alinea con los objetivos comerciales.
Gestiona redes distribuidas Obtén información del equipo industrial de Elastic sobre cómo las empresas de telecomunicaciones están gestionando sus redes centrales con Elastic.
Escala con eficiencia en el cloud Descubre cómo un proveedor de telecomunicaciones líder logró un ROI del 283 % con un período de recuperación de la inversión de 1.7 años tras desplegar Elastic Cloud.
Evita fraudes y ataques cibernéticos Descarga el estudio del impacto económico total desde Forrester Consulting, que se centra en los beneficios combinados de proteger y observar aplicaciones y servicios.
Previous Cuando comenzamos a usar Elasticsearch, reconocimos su potencial. Pudimos ver que sería parte de nuestro futuro. Nuestros ingenieros podían hacer que el apilamiento estuviera listo y funcionando en solo 30 minutos. Era simple. Estaba bien pensando.
Krishna Reddy, Director, Verizon
El Elastic Stack representa el pilar del proyecto de transformación digital que nos dará visibilidad de Entel en su totalidad.
Oscar Narváez, Líder del equipo de herramientas y monitoreo analítico, Entel
Ahora podemos explorar nuestros datos de formas nuevas y diferentes, en una única plataforma escalable, así como pasar a un modelo en el que podemos innovar y optimizar en lugar de limitarnos a realizar tareas de monitoreo y mantenimiento.
Álvaro Aldana, Director técnico global de monitoreo de vídeo, Telefónica
No todos los días ventas y marketing dicen: "Denle al equipo de IT todo lo que necesite". Pero, con el sistema de Elastic que les dimos, eso fue exactamente lo que nos pasó.
Jeremy Foran, Especialista en tecnología, BAI Communications
Next
Monetiza el 5G Obtén más de los datos: derriba los silos de datos para proporcionar las telecomunicaciones como servicio. Ajusta los parámetros del cloud y la red para brindar una calidad de servicio garantizada de segmentación de red.
Automatiza los flujos de trabajo Automatiza los flujos de trabajo en sistemas de soporte operativos y comerciales. Implementa reglas basadas en ML para el continuo de DevSecOps, incluso a medida que siguen aumentando los datos y software.
Proteger tu marca Intégrate sin problemas con soluciones heredadas y de próxima generación para elevar el IQ colectivo de tu equipo. Usa una única fuente de la verdad en toda la organización.
Casos de uso de telecomunicaciones con AI generativa
El poder de la AI generativa para las empresas de telecomunicaciones La AI generativa tiene la capacidad de transformar la industria de las telecomunicaciones. Mira esta serie de videos para conocer los casos de uso de las telecomunicaciones con AI generativa, el valor que esta nueva tecnología puede aportar a los clientes y empleados, y las consideraciones clave para comenzar. Sigue mirando para ver un ejemplo de demostración de AI generativa para empleados de telecomunicaciones.
Casos de estudio de clientes La plataforma de búsqueda de Elastic para proveedores de servicio de comunicaciones (CSP) permite a los clientes reducir costos, mejorar la satisfacción del cliente y más.
Reduce costos y aumenta la satisfacción del cliente. MTTR 10 veces menor.
Preparar el negocio para el futuro. MTTR un 80 % menor.
Monitorear el tráfico de datos de voz. Gestión unificada de fallas, rendimiento y predictiva.
Optimizar las comunicaciones satelitales en el mar. Tiempo promedio hasta el conocimiento un 94 % mejor.
Impulsa el centrarse en el cliente Implementa un servicio al cliente proactivo. Responde preguntas en tiempo real. Aumenta la confianza del cliente mediante operaciones seguras.
Proporciona una experiencia sin necesidad de intervención
Usa ML, búsqueda de vectores y NLP para analíticas predictivas y proactivas, lo que elimina cualquier fricción durante el viaje del cliente. Conoce cómo reducir la deserción y maximizar el valor de la vida útil del cliente.
Mejora la calidad de servicio
Mapea métricas de rendimiento de redes y KPI del sistema al comportamiento del cliente. Conoce cómo correlacionar todas las fuentes de datos para ver cómo la calidad del servicio afecta los ingresos.
Habilita la conciencia situacional en tiempo real
Reduce el MTTR con información relevante en tiempo real. Descubre cómo asociar alertas y métricas de rendimiento para lograr los objetivos comerciales.
Innovaciones impulsadas por los datos para redes sostenibles Logra tus objetivos de sustentabilidad con información impulsada por los datos sobre rendimiento de red, demanda de capacidad, consumo de electricidad, asignación de recursos, disponibilidad de proveedores y más.
Mejora de las experiencias de conectividad en industrias relacionadas Expándete a nuevos segmentos e industrias con un enfoque inteligente impulsado por datos. Crea sociedades para incorporar capacidades nuevas que puedan impulsar la innovación en servicios basados en la conectividad en todas las industrias.
Conoce cómo Elastic está garantizando una experiencia de automóviles conectados seguros.
Entérate de cómo Elastic ayuda a las industrias en la transformación digital.
Descubre cómo los gigantes del comercio minorista impulsan la lealtad a la marca con Elastic.