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Elastic Financial Services Summit 2025 February 20, 2025 | Virtual Summit
The financial services sector is transforming at a rapid pace. Discover how IT leaders are addressing today’s challenges—scattered data, growing cyber threats, and the demand for real-time insights—and turning them into opportunities for innovation.
Join global FSI leaders and Elastic experts as we explore the future of financial services with AI, data, and customer experience at the core.
Shaping the future: What financial leaders are telling us Financial services institutions are navigating an era defined by data, AI, and operational transformation. According to Elastic’s latest research:
of leaders struggle to continuously use data in real time and at scale .
cite inefficiencies due to manual processes and fragmented tools .
of financial leaders are investing or plan to invest in generative AI .
Explore the sessions at the FSI Summit Each session is bite-sized , 30 minutes max , with no set timings . Just like a Netflix series, on event day, pick your own adventure and binge-watch your preferred sessions .
[Fireside chat]
Join Elastic’s senior leadership as they dive into the pivotal trends reshaping the financial services landscape. From navigating the complexities of regulatory compliance to harnessing AI and observability for operational resilience, this keynote will uncover the pressing challenges and groundbreaking solutions defining the future of the industry. Learn how leading financial institutions are leveraging Elastic's innovations to drive efficiency, enhance customer experiences, and stay ahead in a rapidly evolving market. Expect a thought-provoking session that sets the tone for a day of deep insights and transformative strategies.
[Interview]
As financial institutions face mounting pressure to innovate while managing costs, cloud transformation presents a strategic path forward. This session examines how leveraging a Search AI platform in conjunction with leading hyperscalers can drive both digital transformation and significant cost reductions. Explore practical strategies for optimizing IT expenditure, from data and tool consolidation to automation and resource optimization. Learn how top financial organizations are balancing their cloud journey with hybrid and multi-cloud approaches, cutting costs while enhancing agility, performance, and security. Join us to uncover actionable insights on how to become a digital-first financial institution without breaking the bank.
Johnny Bylen Global Director Value Engineering Elastic
[ Panel discussion] In today’s data-driven financial landscape, openness and interoperability have become essential for driving innovation, agility, and customer-focused operations. Join experts from Elastic and Société Générale as they explore how financial institutions can break down data silos, embrace open standards, and build interoperable ecosystems that integrate diverse data sources and technologies. Gain real-world insights into creating a data-centric strategy that prioritizes flexibility and scalability. Learn how standards like OpenTelemetry enable operational efficiency, faster decision-making, and exceptional customer experiences. Discover actionable approaches to designing a future-proof platform that evolves with your business needs—without the limitations of proprietary data formats.
Stephane Lopes Technical Architect Société Générale
Thibaut Barrault Observability & Automation Domain Manager Société Générale
[Interview]
Operational resilience is non-negotiable for financial institutions delivering seamless services. In this session, Ken Exner, Elastic’s Chief Product Officer, will explore how unified observability and enhanced SIEM solutions are helping organizations safeguard revenue and ensure high availability. Discover how proactive observability strategies can detect and resolve issues before they impact customer experience, while fortifying security against evolving threats. Learn how integrating observability and security ensures compliance, optimizes performance, and drives business continuity.
Discover how BBVA is revolutionizing its banking services by leveraging Elastic to power real-time data search and applications. In this session the experts will discuss how Elastic has become a key enabler for BBVA’s personal banking platform, improving operational efficiency, enhancing the customer experience, and providing actionable insights across BBVA’s extensive data ecosystem. This session will provide practical insights into the role of modern search technology in shaping the future of banking services.
Chema Fernandez Morello Account Director Iberia Elastic
David Jimenez Ausin Strategy Sr Manager OpsDB NoSQL & SQL & Analytics BBVA
The payments landscape is evolving at an unprecedented pace, with global transactions demanding faster, more secure, and more reliable processing. In this session, we explore how financial institutions are navigating the complexities of a modern payment ecosystem to meet these demands. Learn how leading organizations like Swift are modernizing their payment infrastructures to reduce latency, enhance security, and ensure compliance with international standards such as ISO 20022. Gain insights into how a unified observability solution can accelerate performance, maintain availability, and deliver a seamless customer experience, even at a global scale. This session is a must for those looking to future-proof their payment systems and stay competitive in a rapidly changing market.
Arno Van de Velde Principal Solutions Architect Elastic
Stefan De Moerloose Head of Product Management Observability & Analytics SWIFT
Discover how Allianz Technology transformed its approach to customer data search, centralizing fragmented processes into a streamlined, efficient solution. In this session, explore how the Search Flow Business Object project empowers teams to quickly locate essential information—be it customer details, contracts, or claims—while seamlessly accessing necessary systems. Learn how this unified search platform is driving operational efficiency by reducing search times, minimizing manual efforts, and enabling teams to work smarter across Allianz's extensive data ecosystem. This session provides actionable insights for financial services leaders looking to optimize workflows, improve service delivery, and harness the power of centralized search to meet the demands of today’s dynamic industry.
Oliver Oursin VP Solutions Architecture Elastic
Christian Hoffman Elasticsearch System Specialist Allianz Technology
Marcel Zeininger Elasticsearch System Specialist Allianz Technology
[Interview]
As banks strive to stay competitive and meet evolving customer expectations, AI and automation are transforming operational efficiency, customer experience, and risk management. This session will showcase real-world use cases, from intelligent chatbots that improve customer engagement to automated fraud detection that strengthens security. We’ll explore how banks are integrating AI and automation into various functions to optimize operations, reduce costs, and enhance decision-making. Discover how leading financial institutions are using these technologies to create scalable, future-ready solutions that drive value across the organization.
Steve Mayzak Global Solutions Architecture Elastic
[Tech showcase]
As customer expectations continue to evolve, financial institutions must find new ways to deliver personalized, intuitive experiences. In this session, explore how genAI is transforming customer engagement in financial services by enabling real-time, tailored interactions that drive loyalty and growth. Discover practical applications of genAI, from enhancing conversational banking to delivering intelligent, data-driven insights. Witness a live demonstration showcasing how banks can seamlessly integrate genAI into their mobile banking platforms to elevate customer experience and foster deeper relationships. Get ready for a deep dive into the future of customer-centric banking powered by cutting-edge AI.
Tim Brophy Principal Solutions Architect Elastic
[Fireside chat]
As cyber threats become increasingly sophisticated, financial institutions must adopt a proactive and intelligent security strategy. This session explores the latest trends shaping the security landscape in the financial sector, from AI-driven analytics to automation in threat detection and response. Learn how financial organizations are leveraging advanced security analytics to not only defend against complex attacks but also streamline compliance efforts. Discover how automation and ML are transforming security operations, enhancing resilience, and reducing response times. Join us to learn how to build a robust security posture that meets the challenges of today’s dynamic cyber threat environment.
Victor Listrat Head of SecOps Payplug
[Panel discussion]
Artificial Intelligence is reshaping the fight against fraud in financial services, offering unprecedented capabilities for detection and prevention. Yet, the same technology is also being weaponized by threat actors to develop more sophisticated attacks. This session dives into the dual role of AI in the modern fraud landscape. Discover how institutions like petaFuel are leveraging Elastic to monitor transactions in real time, predict fraudulent activities, and protect customers in an increasingly complex environment. Learn best practices for integrating AI into your fraud prevention strategy, balancing the benefits of AI-powered security with the emerging challenges it presents. Join us to explore the future of AI in fraud detection and how to stay ahead in the ongoing battle against financial crime.
Anthony Scarfe Deputy CISO Elastic
[Fireside chat]
As financial institutions adopt AI, preparing for compliance and evolving regulations is essential. This session explores how FSIs can operationalize responsible AI to ensure transparency, explainability, and scalability while fostering innovation. Gain actionable insights into leveraging technology to strengthen compliance efforts, adapt to future regulatory demands, and drive operational excellence in a rapidly changing landscape.
Bill Wright Global Director Government Affairs Elastic
Thomas Matthew Director, Industry Cloud Financial Services Microsoft
[Panel discussion]
Explore how Fingerprint and Elastic are revolutionizing financial crime & misconduct detection in the digital communications era. In this session, Fingerprint will delve into how their innovative approach is transforming compliance oversight and financial crime detection.
Discover how Fingerprint leverages Elastic’s capabilities to unify unstructured data, risk-rank alerts, and empower compliance teams to focus on what matters most. From fraud, money laundering, insider training to consumer protection, learn how financial institutions are tackling the biggest challenges they are facing heading into 2025, by integrating cutting-edge technology into their processes and workflows.
Massimo Merlo VP UK&I, Iberia and Italy Elastic
James Hogbin CEO Fingerprint
Brielle Hewitt Head of Marketing Fingerprint