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Elastic Docs ›Kibana Guide [8.17] ›Stack Management

Cases

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Cases

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Cases are used to open and track issues directly in Kibana. You can add assignees and tags to your cases, set their severity and status, and add alerts, comments, and visualizations. You can create cases automatically when alerts occur or send cases to external incident management systems by configuring connectors.

You can also optionally add custom fields and case templates. [preview] This functionality is in technical preview and may be changed or removed in a future release. Elastic will work to fix any issues, but features in technical preview are not subject to the support SLA of official GA features.

Cases page

If you create cases in the Observability or Elastic Security app, they are not visible in Stack Management. Likewise, the cases you create in Stack Management are not visible in the Observability or Elastic Security app. You also cannot attach alerts from the Observability or Elastic Security app to cases in Stack Management.

« Stack Management Configure access to cases »