Update case configurations

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Updates the connector’s case closure settings.

Connectors are used to interface with external systems. You can only call this method after you have created a connector (see Create connector). After a connector has been created and assigned, call Create or update an external incident to send cases to the external system.

Request URL

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PATCH <kibana host>:<port>/api/cases/configure

Request body

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A JSON object with these fields:

Name Type Description Required

connector

connector

Object containing the connector’s configuration.

Yes

closure_type

String

Determines whether a case is automatically closed in Elastic Security when it is pushed to external systems. Valid values are:

  • close-by-pushing: Elastic Security cases are automatically closed when they are pushed.
  • close-by-user: Elastic Security cases are not automatically closed.

No

version

String

The connector version.

Yes

connector schema

Name Type Description Required

id

String

The ID of the connector you want to use for sending cases to external systems.

Yes

name

String

The connector name.

Yes

type

String

The type of the connector.

Must be one of these:

  • .servicenow
  • .jira
  • .resilient
  • .none

Yes

fields

Object

Object containing connector’s fields.

For ServiceNow connectors:

  • urgency (string | null): The urgency of the incident.
  • severity (string | null): The severity of the incident.
  • impact (string | null): The impact of the incident.

For Jira connectors:

  • issueType (string): The issue type of the issue.
  • priority (string | null): The priority of the issue.
  • parent (string | null): The key of the parent issue (Valid when the issue type is Sub-task).

For IBM Resilient connectors:

  • issueTypes (number[]): The issue types of the issue.
  • severityCode (number): The severity code of the issue.

Yes

Call Get current connector to retrieve the version value, and Find connectors to retrieve connector IDs.

Fields can be set but are not being used by case configuration. You can set the fields of the connector at Create case.

Example request

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Changes the connector’s case closure option:

PATCH api/cases/configure
{
  "connector": {
    "id": "131d4448-abe0-4789-939d-8ef60680b498",
    "name": "My connector",
    "type": ".jira",
    "fields": null,
  }
  "closure_type": "close-by-pushing",
  "version": "WzIwMiwxXQ=="
}

Response code

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200
Indicates a successful call.

Example response

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{
  "connector": {
    "id": "131d4448-abe0-4789-939d-8ef60680b498",
    "name": "My connector",
    "type": ".jira",
    "fields": null,
  },
  "closure_type": "close-by-pushing",
  "created_at": "2020-03-30T13:31:38.083Z",
  "created_by": {
    "email": "admin@hms.gov.uk",
    "full_name": "Ms Admin",
    "username": "admin"
  },
  "updated_at": "2020-03-31T06:21:35.759Z",
  "updated_by": {
    "email": "admin@hms.gov.uk",
    "full_name": "Ms Admin",
    "username": "admin"
  },
  "version": "WzIwMywxXQ=="
}