Connecting Confluence Cloud

Confluence Cloud is a team workspace, where knowledge and collaboration meet. Often used as an organizational wiki and intranet, it usually houses valuable information for staff across multiple areas of businesses, large and small. The Confluence Cloud connector provided with Workplace Search automatically captures, syncs and indexes the following items:

(If your deployment is not syncing as expected, see Known issues.)

Configuring the Confluence Cloud connector is the first step prior to connecting the Confluence Cloud service to Workplace Search, and requires that you create an OAuth App from the Confluence Cloud platform. To get started, first log in to Atlassian’s Developer Portal:

Step 1. Click Create, then select OAuth 2.0 integration:

Figure 12. Connecting Confluence

Step 2. Provide a name, agree to the terms, and click Create:

Figure 13. Connecting Confluence

Step 3. Click Settings in the sidebar, add a description and image, and Save changes.

Step 4. You can retrieve the application’s Client ID and Client Secret. Keep them handy, we’ll need these in just a few seconds.

Step 5. We must now create API access and set the right permission level. In the sidebar, click Authorization, locate OAuth 2.0 (3LO), and click Configure:

Figure 14. Connecting Confluence

Step 6. Use the Callback URL form to enter the Workplace Search OAuth redirect URL for your deployment.

Figure 15. Connecting Confluence

Step 7. A prompt appears. Click the Add APIs hyperlink.

Figure 16. Connecting Confluence

Step 8. Click Permissions, find Confluence API and click Add, then Configure:

Figure 17. Connecting Confluence

Step 9. We must enable a series of permissions. Add the following and save:

Step 10. From the Workplace Search administrative dashboard’s Sources area, locate Confluence and provide both the Client ID and Client Secret, as well as your Confluence instance Base URL. Do not include a trailing slash:

https://example.atlassian.net

Voilà! The Confluence Cloud connector is now configured, and ready to be used to synchronize content. In order to capture data, you must now connect a Confluence Cloud instance with the adequate authentication credentials.

Once the Confluence Cloud connector has been configured, you may connect a Confluence Cloud instance to your organization.

Step 1. Head to your organization’s Workplace Search administrative dashboard, and locate the Sources tab.

Step 2. Click Add a new source.

Step 3. Select Confluence Cloud in the Configured Sources list, and follow the Confluence Cloud authentication flow as presented.

Step 4. Upon the successful authentication flow, you will be redirected to Workplace Search.

Confluence Cloud content will now be captured and will be ready for search gradually as it is synced. Once successfully configured and connected, the Confluence Cloud synchronization automatically occurs every 2 hours.

(If your deployment is not syncing as expected, see Known issues.)