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O que é a analítica de log?
Definição de analítica de log Analítica de log é o processo de busca, investigação e visualização de dados gerados por sistemas de TI, que são armazenados como logs sequenciados no tempo. A analítica de log é um passo à frente em relação ao monitoramento de log , permitindo que as equipes de observabilidade descubram padrões e anomalias em uma organização. Isso pode ajudá-las a resolver problemas em aplicações e sistemas rapidamente e fornecer insights operacionais para elas se anteciparem a problemas futuros. A análise do log também pode ser aplicada a dados históricos em logs arquivados para obtenção de insights adicionais.
Por que a analítica de log é importante? Os dados de log estão crescendo exponencialmente. Entre dados gerados por humanos e gerados por máquinas, as ferramentas de logging precisam ser redimensionadas para gerenciar o fluxo de entrada de dados. As ferramentas analíticas tradicionais precisam lidar com a variedade e o volume dos dados de logging gerados pelos complexos sistemas da atualidade. Sem uma plataforma de logging robusta e centralizada, os desafios (e os custos) podem aumentar. Porque os dados são a chave para entender como seus processos de negócios são executados agora e podem ajudar você a planejar o futuro.
Qual é o histórico da analítica de log? Desde os primórdios dos registros gerados por computador, as organizações têm tentado analisar os logs em escala. Mas os logs são gerados em todo o seu ecossistema de TI. Muitos não contêm todas as informações necessárias e geralmente não estão em um formato consistente. Nas ferramentas modernas, o processo de análise do log centraliza essas informações e as traduz para facilitar o consumo.
Para onde caminha a analítica de log? Como os dados de log continuam crescendo, é fundamental pensar em como armazenar e acessar essas informações no futuro. Ser capaz de lidar com o volume de dados facilita o uso dos logs para outras finalidades como segurança, combate a fraude, detecção de anomalia e muito mais. Os casos de uso da analítica de log estão em constante expansão; por exemplo, analisar como os clientes estão navegando nos sites, onde as pessoas ficam frustradas ao usar aplicações etc.
Quem usa analítica de log? SREs, operações de TI, engenheiros de DevOps e arquitetos empresariais de TI são os principais usuários das ferramentas de analítica de log. Algumas organizações precisam examinar os logs para auditorias de conformidade, o que pode expandir a lista de usuários e partes interessadas.
Quais são os benefícios da analítica de log? Muitas respostas para questões operacionais podem ser encontradas nos logs. As equipes podem aproveitar os logs para:
Melhorar as experiências do cliente (e reduzir o churn). Analise como os usuários interagem com uma aplicação para tomar melhores decisões que os mantenham engajados e para que naveguem com mais facilidade.Diminuir o uso de recursos e a latência. Identifique onde na sua organização os recursos não estão sendo otimizados e resolva problemas de desempenho.Identificar o comportamento do cliente. No que seus clientes estão interessados? Quais clientes são os mais ativos e para onde eles estão indo? Os logs fornecem uma oportunidade de reunir informações para que você possa personalizar seu material de vendas e marketing.Identificar atividades suspeitas. Pessoas mal-intencionadas deixam um rastro na sua organização. A análise de comportamento pode ajudar a detê-las antes que obtenham acesso a dados valiosos.Colaborar com as auditorias. Para empresas que precisam aderir a normas e regulamentos, as auditorias são uma ocorrência regular. O uso da analítica de log pode ajudar a garantir que as auditorias não falhem.
Quais são os desafios da analítica de log? Os principais desafios para analítica de log são:
Redimensionamento. Conforme os logs vão crescendo, aumentam os desafios para as equipes. Muitas ferramentas de analítica de log têm dificuldades com o redimensionamento quando se trata de analisar logs empresariais, e as organizações estão cada vez mais se voltando para a IA para operações de TI (AIOps ) a fim de gerenciar esse volume de dados.Centralização. Ter um único painel de controle para visualizar o que está acontecendo na sua organização é um dos maiores benefícios da analítica de log. Mas os dados de log são variados e muitas vezes ficam isolados. Arquiteturas desatualizadas podem não ser capazes de se integrar com ferramentas modernas. As equipes precisam padronizar os logs para que as informações possam ser analisadas com facilidade.Custo. Nem todos os dados de log precisam estar prontamente disponíveis, mas quando as equipes precisam, elas precisam para já. O armazenamento econômico com camadas de dados reduz as despesas.Diversidade dos dados. Dada a complexidade das aplicações distribuídas de hoje em vários serviços e sistemas, os dados de log são igualmente diversos. Desde os logs estruturados aos não estruturados da infraestrutura, das aplicações e dos serviços, a necessidade de normalizar e entender seus dados de log para fazer consultas eficientes é fundamental.
Quais são os casos de uso para analítica de log? A analítica de log pode ajudar a revolucionar sua empresa com casos de uso que vão desde o monitoramento do desempenho e das aplicações em tempo real até a análise de causa raiz e o SIEM . Mas a análise do log pode ser usada para ajudar com muito mais. As organizações podem aproveitar os dados de log para garantir a conformidade com as políticas de segurança, examinar o comportamento do usuário online e, de forma geral, tomar melhores decisões de negócios.
Onde eu armazeno meus dados de log? Por quanto tempo você quer ter acesso imediato às informações e ao volume dos seus dados é um fator determinante para o armazenamento dos seus dados de log. Para armazenamento de longo prazo, o Amazon Simple Storage Service (S3), o AWS Glacier ou um armazenamento de arquivamento podem funcionar. Outra abordagem é armazená-los diretamente em sistemas de armazenamento distribuído, como o Elasticsearch , que pode entregar diferentes níveis de armazenamento . Ao decidir sobre uma ferramenta, é importante que você examine se é fácil reidratar os dados antes de você poder analisá-los. Com algumas ferramentas, as equipes precisam esperar até 24 horas para que os dados estejam disponíveis para busca .
O que sua estratégia de analítica de log precisa Para extrair o máximo dos logs, você precisa de uma ferramenta de analítica de log que possa centralizar e processar os logs automaticamente para eventos específicos. Em seguida, as equipes podem realizar uma análise mais profunda para extrair insights significativos e fazer previsões com base em padrões. Também será necessário contar com capacidade de redimensionamento para lidar com o grande volume de logs e velocidade para fornecer as respostas de que você precisa em milissegundos (em vez de minutos).
Como uma das ferramentas de busca e gerenciamento de log mais populares e implantadas, o Elastic Observability , construído sobre o Elasticsearch , fornece recursos poderosos e flexíveis de analítica e gerenciamento de log. Desde o ambiente local até o Elastic Cloud , para iniciativas de observabilidade ou segurança, a Elastic oferece facilidade no redimensionamento, possibilitando lidar com petabytes de dados de log para solução de problemas e obtenção de insights.
Com a Elastic você obtém:
Implantação com facilidade que pode atender a diversos casos de uso Redimensionamento e confiabilidade (até petabytes de dados) Integrações com ferramentas que suas equipes já usam — além de funcionalidades avançadas de machine learning integradas à plataforma Custos mais baixos com uma estratégia simples de camadas de dados para que você pague apenas pelo que consumir Gerenciamento de log centralizado Independentemente de você querer usar analítica de log para observabilidade ou segurança , com a Elastic, você pode ingerir uma vez e utilizar em qualquer lugar.
Analítica de log com a Elastic
Recursos de analítica de log