Author

Articles by Hayley Sutherland

Research Manager for Conversational AI and Intelligent Knowledge Discovery, IDC

Hayley Sutherland is a Research Manager for Conversational AI and Intelligent Knowledge Discovery within IDC's Software market research and advisory group. Her core research coverage includes conversational AI and search, with a focus in AI software development tools and techniques for chatbots and digital assistants, speech AI and text AI, machine translation, embedded knowledge graph creation, intelligent knowledge discovery, and affective computing (also known as emotion AI).

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How search accelerates your path to "AI first"

Modern search systems have made great leaps in the accuracy, relevancy, and usefulness of results by leveraging AI-based capabilities. Now, generative AI is changing how forward-looking organizations approach search and knowledge management.

By
Hayley Sutherland

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