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Servicios financieros
AI generativa para los servicios financieros La AI generativa presenta una oportunidad para que las instituciones de servicios financieros impulsen experiencias de clientes y empleados impulsadas por la AI. Explora cómo las organizaciones de servicios financieros pueden aprovechar la AI generativa y cómo empezar.
Elastic ayuda a los clientes de servicios financieros a cuantificar los resultados, como un aumento del 63 % en la disponibilidad del sistema con Elastic Observability.
Descarga el reporte Las empresas del mercado de capitales están relacionando la información de IT con la comercial para mejorar el tiempo de actividad, maximizar el rendimiento y prevenir ataques catastróficos.
Descarga el libro electrónico
Libera la información y acelera el crecimiento
Aprovecha tu gran cantidad de datos En todas las verticales financieras, las organizaciones usan Elastic para atraer y captar clientes, brindar visibilidad completa para los equipos de desarrollo y operaciones, y crear soluciones seguras y confiables a escala.
Mejora las experiencias de banca minorista e institucional, realiza un seguimiento de cada pago, detecta fraudes de manera proactiva, optimiza el rendimiento de las aplicaciones y cumple con PCI DSS.
Reacciona a la velocidad del mercado. Garantiza el rendimiento del comercio de alta frecuencia y baja latencia, y captura datos en todos los sistemas para evaluar el riesgo.
Innova la suscripción con capacidades que mejoran la gestión de datos. Un proveedor global de seguros multilínea obtuvo un ROI del 170 % tras desplegar Elastic Cloud y Elasticsearch.
Escala tu oferta con confianza, apoyándote en herramientas que capacitan a tu equipo para ofrecer soluciones innovadoras y seguras. Mira cómo Thought Machine protege sus productos de plataforma de banca central y empresarial con Elastic.
Moderniza y entrega datos en tiempo real Los datos están en todas partes dentro de las instituciones financieras: transmisión de intercambios, pagos, transacciones, cajeros automáticos, sucursales, API, dispositivos y más. Todos esos datos pueden convertirse en un activo estratégico si se gestionan con intención. Es por eso que los proveedores aprovechan Elastic para abordar sus objetivos comerciales más críticos.
Previous "En un año cumplimos tanto con ISO 27001 como con otros estándares como SOC 2 Tipo 1. Elastic jugó un papel muy importante en este logro".
Matt Wilkins,, director de Informática, Thought Machine
"Abordar el fraude no es fácil. Sin embargo, dado que nuestro sistema se centra en Elastic, ya no necesito preguntarme si nuestro sistema puede hacerlo".
Jonathon Robinson,, gerente de Inteligencia en Fraude en PSCU
"Solíamos tardar días en localizar un problema. Ahora lo hacemos en minutos gracias a Elastic, y nuestros clientes son los benefactores. Esta reducción del tiempo promedio de resolución es algo que no podíamos lograr con nuestras soluciones heredadas".
Ali Rey,, vicepresidente de las plataformas de datos y del cloud, Emirates NBD
"El aspecto más valioso de Elastic para nosotros es que no necesitamos ingenieros de datos para extraer oro de las montañas de datos que tenemos. En cambio, podemos brindarles a todos capacidades de análisis de datos con solo unas pocas horas de capacitación y luego usar eso para beneficiar a nuestros clientes".
Niv Raz,, director de Tecnología, Harel
Next
Satisface las demandas digitales de tus clientes Los clientes minoristas e institucionales de hoy en día tienen grandes expectativas. Ofrece una experiencia personalizada y fluida mientras mejoras la seguridad.
Eleva la experiencia del cliente Aumenta la lealtad de los clientes mediante la entrega de aplicaciones impulsadas por datos que se encuentran con los clientes donde están.
Ejecuta más rápido y supera a la competencia Elimina los silos de datos y conecta a los equipos con los datos que necesitan para entregar aplicaciones de próxima generación rápidamente.
Ofrece experiencias confiables y seguras Ofrece seguridad en tiempo real y detección de fraudes para evitar eventos disruptivos a escala. Adelántate a los riesgos cibernéticos en curso.
Fortalece tu postura de cumplimiento Cumple rápidamente con los requisitos normativos nuevos y en curso. Activa el rastreo completo de transacciones para mejorar el cumplimiento normativo.
Casos de uso de servicios financieros de AI generativa
El poder de la AI generativa para los servicios financieros La AI generativa tiene la capacidad de transformar la industria de servicios financieros. Mira esta serie de videos para conocer los casos de uso de servicios financieros de AI generativa, el valor que esta nueva tecnología puede aportar a los clientes y empleados, y las consideraciones clave para comenzar. Sigue mirando para ver un ejemplo de demostración de AI generativa para clientes de servicios financieros.
Casos de estudio de clientes La plataforma unificada de Elastic para servicios financieros permite a los clientes mejorar las experiencias de los clientes, prevenir el fraude y más.
Mejora radical de la búsqueda de clientes para equipos bancarios. Ahorro de $2.5 millones en costos y reducción del tiempo de lectura de la unidad principal en un 80 %.
Prevención de $35 millones en fraude en menos de 18 meses. Disminución del tiempo promedio de conocimiento en más del 99 %.
Impulso de la transformación digital. Integración del análisis de datos en el núcleo de sus operaciones.
Descarga de 23 millones de transacciones de la unidad principal. Ahorro de €80 millones.
Imagina todos tus datos (nuevos y antiguos) buscables ahora en segundos. Mejora las experiencias de los clientes a través de servicios nuevos y operaciones seguras.
Las personas pueden aprovechar la búsqueda y el análisis de transacciones para comprender sus patrones y hábitos de gasto.
Los equipos pueden buscar en miles de millones de transacciones al instante para perfilar a los clientes por patrones firmográficos y demográficos para identificar posibles oportunidades de venta cruzada.
Los comerciantes pueden filtrar vistas similares de sus clientes para identificar oportunidades de asociación con bancos.
Mejora del 69 % en la satisfacción de los clientes Conoce cómo ven las instituciones financieras los resultados cuantificados con las soluciones y la plataforma de Elastic.
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