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Seu acesso a uma melhor busca no site A busca rápida e relevante melhora o engajamento do cliente e o desempenho do site. Veja como é rápido começar — basta iniciar uma avaliação gratuita, indexar seu conteúdo e começar a fazer buscas no seu site.
A busca é fundamental para impulsionar a conversão do cliente. Conheça os recursos que podem aumentar as vendas da noite para o dia.
Leia o blog Veja por que fazer um upgrade na busca e no desempenho do site é tão importante para melhorar a experiência do cliente.
Assista ao webinar Saiba como é rápido e simples fazer um upgrade nas experiências de busca com ferramentas pré-criadas.
Assista ao vídeo
RASTREAMENTO DA WEB (E MAIS)
Com o rastreador da web da Elastic, você pode fazer um trabalho rápido de descoberta, extração e indexação do conteúdo do seu site para que seja possível fazer buscas nele. Totalmente controlável por APIs avançadas de busca ou por meio de uma UI flexível; basta especificar alguns parâmetros e colocar o rastreador da web para trabalhar ingerindo seus dados. Precisa de um método de indexação alternativo? Experimente endpoints de API, arquivos JSON ou um índice do Elasticsearch existente.
IMPLEMENTAÇÃO FLEXÍVEL
Construa do seu jeito Obtenha uma vantagem inicial na criação de um mecanismo de busca com o Search UI — ferramentas que permitem integrar uma experiência de busca imersiva ao seu site com uma caixa de busca, filtragem e facetação. Aproveite as ferramentas de ingestão prontas para uso, o ajuste de relevância e a analítica ou crie uma busca do zero para atender às suas especificações exatas.
RESULTADOS CERTOS
Faça da relevância o seu cartão de visitas Ferramentas de relevância robustas e prontas para uso e uma UI fácil de usar simplificam o gerenciamento dos resultados de busca e dos sinônimos. O Elasticsearch Relevance Engine™ oferece busca semântica pronta para usar, bem como busca vetorial e híbrida para interpretar consultas do usuário com relevância superior. A relevância adaptável faz sugestões automatizadas para resultados promovidos tendo como base os dados de busca do seu site.
IA generativa
Crie experiências de última geração Integre o Elastic com IA generativa para criar experiências inovadoras no website. Use seus dados proprietários para personalizar perguntas e recomendações que abordem de forma precisa as necessidades dos usuários finais sem deixar de manter a segurança dos documentos e os custos baixos.
FÁCIL GERENCIAMENTO
Coloque as respostas ao alcance dos usuários Deixe sua equipe assumir o controle com interfaces de ajuste de relevância fáceis de usar, analítica e dashboards poderosos criados com o Kibana, o console de visualização e gerenciamento da Elastic.
Sintonize a busca para obter a relevância ideal O ajuste de relevância intuitivo permite que especialistas que conhecem sua empresa gerenciem melhor e otimizem a busca. Organize os resultados manualmente ou automatize o processo com relevância adaptativa orientada por analítica para melhorar a relevância de consultas específicas.
Mensure e analise tendências de busca O Kibana, o criador de visualização e analítica de busca integrada da Elastic, oferece às equipes de toda a organização acesso a dados de busca para que você possa compartilhar dashboards com facilidade, identificar problemas e detectar mudanças no comportamento do cliente.
Use insights para impulsionar os negócios A biblioteca de busca completa da Elastic mantém todos próximos da experiência do cliente para que você possa atender melhor à demanda, identificar oportunidades de expansão e lacunas de conteúdo, e ajudar os usuários finais a buscar naturalmente para encontrar os recursos de que precisam.
Mantenha o controle sobre suas implantações Audite seus logs, operações e retenção de logs e traga mais transparência às implantações de busca para poder rastrear quem fez as alterações (e quando), resolver problemas e manter a conformidade.
Qualquer caso de uso
Busca simplificada Ajude clientes e usuários finais a encontrar informações em tempo recorde. Crie ou customize sua interface de busca para atender às suas necessidades de negócios.
Base de conhecimento do cliente
TOTAL ECONOMIC IMPACT™
Resultados comprovados… O estudo encomendado da Forrester Consulting sobre o Elasticsearch concluiu que os clientes podem aumentar em dez vezes os usuários e ao mesmo tempo reduzir seu custo total de propriedade. Saiba como sua organização pode redimensionar sua produção e economizar com o Elastic.
Credibilidade no setor
Você está em boa companhia Os sites e vitrines online que você usa todos os dias escolhem o Elastic para fazer buscas em suas propriedades da web porque é flexível, rápido e escalável. As APIs extensíveis da Elastic, os clientes de linguagem e a extensa comunidade de desenvolvedores a tornam uma favorita de quem implementa a busca.
Saiba como a Cisco, referência em criação de tecnologia, usa a IA para oferecer aos clientes, parceiros e funcionários resultado de busca detalhados, com vídeos, links e perguntas frequentes, conseguindo ao mesmo tempo reduzir os custos operacionais.
Veja como a Telegraph Media Group, uma empresa multimídia de jornalismo do Reino Unido, aumentou suas oportunidades de distribuição com 2 milhões de artigos armazenados no Elastic e deu aos jornalistas insights em tempo real sobre seu desempenho nos conteúdos.
A plataforma digital de marketing Humanz para marcas e influenciadores usa o Elastic para redimensionar seus serviços, aumentar a eficiência das campanhas e exceder a média de índices de conversão de vendas do setor.
VERSÁTIL? MUITO.
Com o Elastic, você obtém uma série de ferramentas que ajudam a criar qualquer solução de busca que você possa imaginar. Seja comércio eletrônico, suporte ao cliente ou um caso de uso exclusivo com especificações altamente customizadas, a Elastic tem as ferramentas para você criar.
Crie experiências de busca que encantam os clientes e aumentam o engajamento (e as vendas!)
Suporte ao cliente e bases de conhecimento Prepare seus clientes para o sucesso com uma busca robusta que os ajuda a encontrar respostas para seus problemas.
Busca no local de trabalho Os conectores de fonte de conteúdo nativo ajudam você a criar uma busca unificada para todas as ferramentas de produtividade de suas equipes.
Apps de busca autônomos e incorporáveis Crie aplicações de busca personalizadas com relatórios em tempo real para apps para celular, serviços de geolocalização, bancos de dados e data lakes.