AS

Antonio Schönmann

Senior Software Engineer

Author’s articles

GenAI for customer support — Part 4: Tuning RAG search for relevance

August 22, 2024

GenAI for customer support — Part 4: Tuning RAG search for relevance

This series gives you an inside look at how we're using generative AI in customer support. Join us as we share our journey in real-time, focusing in this section on tuning RAG search for relevance.

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