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Jira action

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Jira action

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Use the jira action to create issues in Atlassian’s Jira Software. To create issues you need to configure at least one Jira account in elasticsearch.yml.

Configuring Jira actions

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You configure Jira actions in the actions array. Action-specific attributes are specified using the jira keyword.

The following snippet shows a simple jira action definition:

"actions" : {
  "create-jira-issue" : {
    "transform" : { ... },
    "throttle_period" : "5m",
    "jira" : {
      "account" : "integration-account", 
      "fields" : {
          "project" : {
            "key": "PROJ" 
          },
          "issuetype" : {
            "name": "Bug" 
          },
          "summary" : "Encountered {{ctx.payload.hits.total.value}} errors in the last 5 minutes", 
          "description" : "Encountered {{ctx.payload.hits.total.value}} errors in the last 5 minutes (facepalm)", 
          "labels" : ["auto"], 
          "priority" : {
            "name" : "High" 
          }
      }
    }
  }
}

	The name of a Jira account configured in `elasticsearch.yml`.
	The key of the Jira project in which the issue will be created.
	The name of the issue type.
	The summary of the Jira issue.
	The description of the Jira issue.
	The labels to apply to the Jira issue.
	The priority of the Jira issue.

Jira action attributes

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Depending of how Jira projects are configured, the issues can have many different fields and values. Therefore the jira action can accept any type of sub fields within its issue field. These fields will be directly used when calling Jira’s Create Issue API, allowing any type of custom fields to be used.

The project.key (or project.id), the issuetype.name (or issuetype.id) and issue.summary are always required to create an issue in Jira.

Name	Required	Description
`account`	no	The Jira account to use to send the message.
`proxy.host`	no	The proxy host to use (only in combination with `proxy.port`)
`proxy.port`	no	The proxy port to use (only in combination with `proxy.host`)
`fields.project.key`	yes	The key of the Jira project in which the issue will be created. It can be replaced by `issue.project.id` if the identifier of the project is known.
`fields.issuetype.name`	yes	A name that identifies the type of the issue. Jira provides default issue types like `Bug`, `Task`, `Story`, `New Feature` etc. It can be replaced by `issue.issuetype.id` if the identifier of the type is known.
`fields.summary`	yes	The summary (or title) of the issue.
`fields.description`	no	The description of the issue.
`fields.labels`	no	The labels to apply to the Jira issue.
`fields.priority.name`	no	The priority of the Jira issue. Jira provides default `High`, `Medium` and `Low` priority levels.
`fields.assignee.name`	no	Name of the user to assign the issue to.
`fields.reporter.name`	no	Name of the user identified as the reporter of the issue. Defaults to the user account.
`fields.environment`	no	Name of the environment related to the issue.
`fields.customfield_XXX`	no	Custom field XXX of the issue (ex: "customfield_10000": "09/Jun/81")

Configuring Jira accounts

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You configure the accounts Watcher can use to communicate with Jira in the xpack.notification.jira namespace in elasticsearch.yml.

Watcher supports Basic Authentication for Jira Software. To configure a Jira account you need to specify (see secure settings):

bin/elasticsearch-keystore add xpack.notification.jira.account.monitoring.secure_url
bin/elasticsearch-keystore add xpack.notification.jira.account.monitoring.secure_user
bin/elasticsearch-keystore add xpack.notification.jira.account.monitoring.secure_password

Storing sensitive data (url, user and password) in the configuration file or the cluster settings is insecure and has been deprecated. Please use Elasticsearch’s secure keystore method instead.

To avoid credentials that transit in clear text over the network, Watcher will reject url settings like http://internal-jira.elastic.co that are based on plain text HTTP protocol. This default behavior can be disabled with the explicit allow_http setting:

The url field can also contain a path, that is used to create an issue. By default this is /rest/api/2/issue. If you set this as well, make sure that this path is the full path to the endpoint to create an issue.

xpack.notification.jira:
  account:
    monitoring:
      allow_http: true

It is strongly advised to use Basic Authentication with secured HTTPS protocol only.

You can also specify defaults for the Jira issues:

xpack.notification.jira:
  account:
    monitoring:
      issue_defaults:
        project:
          key: proj
        issuetype:
          name: Bug
        summary: "X-Pack Issue"
        labels: ["auto"]

If you configure multiple Jira accounts, you either need to configure a default account or specify which account the notification should be sent with in the jira action.

xpack.notification.jira:
  default_account: team1
  account:
    team1:
      ...
    team2:
      ...

Using SSL/TLS with OpenJDK

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As each distributor is free to choose how to package OpenJDK, it may happen, that even despite the exact same version, an OpenJDK distribution contains different parts under different Linux distributions.

This can lead to issues with any action or input that uses TLS, like the jira, pagerduty, slack, or webhook one, because of missing CA certs. If you encounter TLS errors, when writing watches that connect to TLS endpoints, you should try to upgrade to the latest available OpenJDK distribution for your platform and if that does not help, try to upgrade to Oracle JDK.

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