Incident management

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Explore the topics in this section to learn how to respond to incidents detected in your Observability data.

Alerting

Trigger alerts when incidents occur, and use built-in connectors to send the alerts to email, slack, or other third-party systems, such as your external incident management application.

Cases

Collect and share information about Observability issues by opening cases and optionally sending them to your external incident management application.

Service-level objectives (SLOs)

Set clear, measurable targets for your service performance, based on factors like availability, response times, error rates, and other key metrics.