IM

Ian Moersen

Principal Software Engineer & UI Lead

Author’s articles

GenAI for Customer Support — Part 3: Designing a chat interface for chatbots... for humans

August 9, 2024

GenAI for Customer Support — Part 3: Designing a chat interface for chatbots... for humans

This series gives you an inside look at how we’re using generative AI in customer support. Join us as we share our journey in designing a GenAI chatbot interface.

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