- Observability: other versions:
- Get started
- What is Elastic Observability?
- What’s new in 8.17
- Quickstart: Monitor hosts with Elastic Agent
- Quickstart: Monitor your Kubernetes cluster with Elastic Agent
- Quickstart: Monitor hosts with OpenTelemetry
- Quickstart: Unified Kubernetes Observability with Elastic Distributions of OpenTelemetry (EDOT)
- Quickstart: Collect data with AWS Firehose
- Add data from Splunk
- Applications and services
- Application performance monitoring (APM)
- Get started
- Learn about data types
- Collect application data
- View and analyze data
- Act on data
- Use APM securely
- Manage storage
- Configure APM Server
- Monitor APM Server
- APM APIs
- Troubleshooting
- Upgrade
- Release notes
- Known issues
- Synthetic monitoring
- Get started
- Scripting browser monitors
- Configure lightweight monitors
- Manage monitors
- Work with params and secrets
- Analyze monitor data
- Monitor resources on private networks
- Use the CLI
- Configure projects
- Multi-factor Authentication
- Configure Synthetics settings
- Grant users access to secured resources
- Manage data retention
- Use Synthetics with traffic filters
- Migrate from the Elastic Synthetics integration
- Scale and architect a deployment
- Synthetics support matrix
- Synthetics Encryption and Security
- Troubleshooting
- Real user monitoring
- Uptime monitoring (deprecated)
- Tutorial: Monitor a Java application
- Application performance monitoring (APM)
- CI/CD
- Cloud
- Infrastructure and hosts
- Logs
- Troubleshooting
- Incident management
- Data set quality
- Observability AI Assistant
- Reference
Cases
editCases
editCollect and share information about observability issues by opening a case directly in the Elastic Observability app. Cases allow you to track key investigation details, add assignees and tags to your cases, set their severity and status, and add alerts, comments, and visualizations. You can also send cases to third party systems by configuring external connectors.
You can also optionally add custom fields and case templates. [preview] This functionality is in technical preview and may be changed or removed in a future release. Elastic will work to fix any issues, but features in technical preview are not subject to the support SLA of official GA features.
If you create cases in Stack Management or the Elastic Security app, they are not visible in Observability. Likewise, the cases you create in Observability are not visible in Stack Management or the Elastic Security app. You also cannot attach alerts from Stack Management or the Elastic Security app to cases in Observability.