Cases

[preview] This functionality is in technical preview and may be changed or removed in a future release. Elastic will work to fix any issues, but features in technical preview are not subject to the support SLA of official GA features.

Collect and share information about observability issues by creating a case. Cases allow you to track key investigation details, add assignees and tags to your cases, set their severity and status, and add alerts, comments, and visualizations. You can also send cases to third-party systems by configuring external connectors.