Upcoming webinar

Delivering ROI on AI: How AI transforms customer support efficiency

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EuropeIndiaNorth AmericaAsia/Pacific
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Hosted by:

Michael Heldebrant

Michael Heldebrant

Distinguished Solutions Architect

Elastic

Chris Blaisure

Chris Blaisure

Sr Director, Innovation Center

Elastic

Ritu Jyoti

Ritu Jyoti

General Manager and Group Vice President, AI, Automation, Data and Analytics

IDC

Europe & India: Monday, January 13, 2025, at 2:00 p.m. CET, 6:30 p.m. IST

Americas: Monday, January 13, 2025, at 8:00 a.m. PST, 11:00 a.m. EST

Asia Pacific: Monday, January 13, 2025, at 11:00 p.m. SGT, 2:00 a.m. AEDT

Overview

Discover how a leading technology company built an AI assistant to increase customer and support efficiency and realized a return on investment in less than four months.

Experts from Microsoft, Elastic, and IDC discuss business and technical considerations of optimizing large language models (LLMs) for generative AI applications to deliver business value.

This discussion will highlight the importance of cost-tracking, AI KPIs, and key business metrics, offering a clear roadmap to returns on your AI investment.

Additional resource

Register to attend

Can't make it? Register and we'll send you the recording. You'll also receive an email with related content.

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