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Telecommunications
Generative AI for telco Generative AI presents an opportunity for telco organizations to drive AI-powered customer and employee experiences. Explore how telco organizations can leverage generative AI and how to get started.
Break down network and business silos
Leading telecom providers worldwide trust Elastic to expand their digital services footprint by helping them deliver the next-gen telecom experiences. With proven solutions built on a single search intelligence platform, Elastic enables actionable insights into networks, support systems, and customer behavior that align with business objectives.
Manage distributed networks Hear from the Elastic industry team on how telecom companies are managing their core networks with Elastic.
Scale efficiently in the cloud Find out how a leading telecom provider realized a 283% ROI with a payback period of 1.7 years after deploying Elastic Cloud.
Prevent frauds and cyber attacks Download the total economic impact study from Forrester Consulting, which spotlights the combined benefits of protecting and observing applications and services.
Previous When we started using Elasticsearch, we recognized its promise. We could see that this would be part of our future. Our engineers were able to get the full stack up and running in just thirty minutes. It was simple. It was well thought out.
Krishna Reddy, Director, Verizon
The Elastic Stack represents the backbone of the digital transformation project to give us visibility to Entel as a whole.
Oscar Narváez, Tools & Analytic Monitoring Team Leader, Entel
We are now able to explore our data in new and different ways, within one scalable platform and move to a model where we’re innovating and optimizing rather than monitoring and maintaining.
Álvaro Aldana, Global Video Monitoring Technical Lead, Telefónica
It is not every day that sales and marketing says, ‘Give the folks in IT whatever they need’. But, with the Elastic system we gave them, that’s exactly what happened for us.
Jeremy Foran, Technology Specialist, BAI Communications
Next
Monetize 5G Get more out of data by breaking down silos to deliver telco-as-a-service. Fine-tune network and cloud parameters to deliver guaranteed quality of service for network slicing.
Automate workflows Automate workflows in business and operational support systems. Implement ML-based rules for the DevSecOps continuum, even as data and software continue to grow.
Protect your brand Integrate seamlessly with legacy and next-generation solutions to elevate the collective IQ of your team. Use a single source of truth throughout the organization.
Generative AI telecommunications use cases
The power of generative AI for telco Generative AI has the ability to transform the telecommunications industry. Watch this video series to learn about generative AI telecommunications use cases, the value this new technology can bring to customers and employees, and key considerations for getting started. Keep watching to see an example generative AI demo for telecommunications employees.
Customer case studies Elastic's search platform for communications service providers (CSPs) enables customers to cut costs, improve customer satisfaction, and more.
Cutting costs and increasing customer satisfaction. Reduced MTTR by 10x.
Future-proofing the business. Reduced MTTR by 80%.
Monitoring voice data traffic. Unified fault, performance, and predictive management.
Optimizing satellite communications at sea. Improved mean time to knowledge by 94%.
Drive customer centricity Implement proactive customer service. Answer questions in real -time. Build customer trust through secure operations.
Provide a zero-touch experience
Use ML, vector search, and NLP for predictive and proactive analytics, eliminating any friction during the customer journey. See how to reduce churn and maximize customer lifetime value.
Map network performance metrics and system KPIs to customer behavior. Learn how to correlate all data sources to see how service quality impacts revenue.
Enable real-time situational awareness
Reduce MTTR with relevant real-time insights. Find out how to associate alerts and performance metrics to achieve business objectives.
Data-driven innovations for sustainable networks Achieve your sustainability goals with data-led insights into network performance, capacity demand, power consumption, resource allocation, vendor availability, and more.
Expand to new verticals and industries with an intelligent data-led approach. Build partnerships to bring new capabilities that can drive innovation in connectivity-based services across industries.
Learn how Elastic is ensuring a secured connected car experience.
Find out how Elastic is helping industries with digital transformation.
Discover how retail giants are driving brand loyalty using Elastic.