Elastic Support
Designated Support Engineer (DSE)
Take advantage of proactive support from engineers familiar with your unique environment. When you subscribe, you're provided with focused case management resolutions tailored specifically to your business needs.
Personalized Support
Specialized support
Benefit from highly specialized support engineers who are knowledgeable about your environment and familiar with your architecture, needs, and goals. Designated support engineers engage with your teams regularly to keep your business on track.