Cases

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[preview] This functionality is in technical preview and may be changed or removed in a future release. Elastic will work to fix any issues, but features in technical preview are not subject to the support SLA of official GA features.

Collect and share information about security issues by opening a case in Elastic Security. Cases allow you to track key investigation details, collect alerts in a central location, and more. The Elastic Security UI provides several ways to create and manage cases. Alternatively, you can use the Cases API to perform the same tasks.

You can also send cases to these external systems by configuring external connectors:

  • ServiceNow ITSM
  • ServiceNow SecOps
  • Jira (including Jira Service Desk)
  • IBM Resilient
  • Swimlane
  • Webhook - Case Management
Case UI Home